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PT Lima Cakar Bumi (Zipang) is the legal employer of record for Indonesian remote workers hired by global companies. PPh 21 (income tax), BPJS Kesehatan (4% employer health insurance), BPJS Ketenagakerjaan (10.2% total — JHT 2%, JP 1%, JKK 0.24–1.74%, JKM 0.3%), THR (religious-holiday allowance, one month of base salary per year), severance under UU 13/2003, and PKWT or PKWTT contracts are all administered in-country by Zipang under PT Lima Cakar Bumi; you set the KPIs and direct the work, we run the contract, the payroll, and the regulator filings. The 2026 Jakarta provincial minimum wage (UMP) is IDR 5,729,876 per month (approximately US$342 at mid-2026 rates), which with the full 10.2% BPJS Ketenagakerjaan stack lands around US$400 all-in monthly as the regulatory floor for a single full-time role. All-in monthly rates for production roles land 50–70% below US in-house equivalents across the full pricing band — customer support US$600–1,500, virtual assistant US$500–1,200, data entry US$500–1,000, AI annotation US$700–1,800, and content moderation US$700–1,500 — and the program ramps from signed SOW to first productive shift in 7–14 days, with a 30-day replacement guarantee for fit and skill issues and a 90-day guarantee for non-performance, so the buyer carries none of the immigration, payroll, or termination risk of a direct Indonesia entity.
All-in monthly rates land 50–70% below US in-house equivalents. 7–14 day ramp from signed SOW to first productive shift. 30-day replacement guarantee for fit and skill issues, 90-day for non-performance.
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| public.employers.eor.comparison.headerEor | public.employers.eor.comparison.headerBpo | public.employers.eor.comparison.headerDirect | |
|---|---|---|---|
| public.employers.eor.comparison.rowLegal | PT Lima Cakar Bumi | PT Lima Cakar Bumi | Your PMA |
| public.employers.eor.comparison.rowContract | PT Lima Cakar Bumi issues PKWT or PKWTT | PT Lima Cakar Bumi issues PKWT or PKWTT | Your PMA, on your letterhead |
| public.employers.eor.comparison.rowPayroll | PPh 21, BPJS Kesehatan, BPJS Ketenagakerjaan, THR, severance | PPh 21, BPJS Kesehatan, BPJS Ketenagakerjaan, THR, severance | You, in-house or with a local accountant |
| public.employers.eor.comparison.rowSetup | public.employers.eor.comparison.rowSetupEor | public.employers.eor.comparison.rowSetupBpo | public.employers.eor.comparison.rowSetupDirect |
| public.employers.eor.comparison.rowMinCapital | public.employers.eor.comparison.rowMinCapitalEor | public.employers.eor.comparison.rowMinCapitalBpo | public.employers.eor.comparison.rowMinCapitalDirect |
| public.employers.eor.comparison.rowRisk | public.employers.eor.comparison.rowRiskEor | public.employers.eor.comparison.rowRiskBpo | public.employers.eor.comparison.rowRiskDirect |
| public.employers.eor.comparison.rowBest | Foreign companies hiring 1–20 remote workers in Indonesia, no PMA in place | Foreign companies scaling 5+ workers with managed delivery and KPI tracking | Companies with 50+ Indonesia headcount, in-country finance/legal team, multi-year horizon |
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- PPh 21 (income tax) calculation, withholding, and monthly filing
- BPJS Kesehatan enrollment and 4% employer contribution
- BPJS Ketenagakerjaan (JHT 2%, JP 1%, JKK 0.24–1.74%, JKM 0.3%) — 10.2% all-in
- THR (Tunjangan Hari Raya — religious holiday allowance)
- Severance calculation under UU 13/2003
- PKWT (fixed-term) and PKWTT (permanent) contract issuance
- Year-end SPT filing and compliance reporting
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IDR 5.729.876
2026 UMP (≈ $342 USD / month)
+ 10.2% BPJS Ketenagakerjaan (JHT 2% + JP 1% + JKK 0.24–1.74% + JKM 0.3%) = ~$400 / month all-in labor cost.
- Customer support$600–1,500 all-in / month
- Virtual assistant$500–1,200 all-in / month
- Data entry$500–1,000 all-in / month
- AI annotation$700–1,800 all-in / month
- Content moderation$700–1,500 all-in / month
Includes base salary, PPh 21, BPJS Kesehatan, BPJS Ketenagakerjaan, THR, severance reserve, manager oversight, KPI dashboard, and the 30/90-day replacement guarantee. 50–70% below US in-house equivalents for the same role.
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432 professionals
Deployed
208 in active production
In active production
3.4M production tasks / month
Production tasks / month
90%+ sustained accuracy in Transperfect Dataforce programs
Sustained accuracy (Transperfect Dataforce)
88%+ 12-month retention across the operator's book
12-month retention
7–14 days from signed SOW to first productive shift
Time to first shift
30-day replacement guarantee for fit and skill issues, 90-day for non-performance
Replacement guarantee
50–70% below US in-house equivalents for the same role
Vs US in-house
Named clients
- Transperfect Dataforce
- ByteDance / TikTok
- Kuaishou
- PUBG Mobile (Tencent Games)
- 100+ hypermarket retail network in France
EOR FAQ
Hiring Indonesian remote workers through an EOR
What is an Employer of Record and how is it different from a BPO?
An Employer of Record (EOR) becomes the legal employer of your workers in the country — the EOR signs the contract, runs payroll, withholds PPh 21, registers BPJS, and issues THR and severance. A BPO wraps managed services around a defined scope. With Zipang, you get both: the EOR layer (PT Lima Cakar Bumi) and the BPO delivery layer in one workspace.
Do I need a PMA (foreign-owned company) to hire in Indonesia through Zipang?
No. Hiring through Zipang's EOR means PT Lima Cakar Bumi is the legal employer — you direct the work and set the KPIs without incorporating a PMA. This removes the 6–12 month PMA setup and the ~IDR 50M+ minimum capital requirement for the most common hiring case.
Who handles PPh 21, BPJS, and THR?
Zipang administers all of them. PPh 21 is calculated, withheld, and filed monthly. BPJS Kesehatan (4% employer) and BPJS Ketenagakerjaan (JHT 2% + JP 1% + JKK 0.24–1.74% + JKM 0.3% = 10.2% all-in) are enrolled and remitted. THR is paid once per year ahead of the religious holiday. Year-end SPT filings are handled in-country.
How long does it take to get my first productive shift?
Most roles go from signed SOW to first productive shift in 7–14 days. The driver is the paid trial at the 5th gate of Zipang's screening funnel — you see accuracy and CSAT numbers on your own workload before committing to a full ramp.
What is the 30/90-day replacement guarantee?
A 30-day replacement guarantee covers fit and skill issues — if the worker is not the right match in the first month, Zipang replaces them at no cost. A 90-day replacement guarantee covers non-performance — if KPIs are not met through the first quarter, Zipang replaces them too.
What does the buyer actually pay?
A single all-in monthly rate per role: customer support $600–1,500, virtual assistant $500–1,200, data entry $500–1,000, AI annotation $700–1,800, content moderation $700–1,500. The 2026 Jakarta UMP floor (IDR 5,729,876 ≈ $342) plus 10.2% BPJS Ketenagakerjaan lands the all-in labor cost at ~$400/month; the role band is the buyer's invoice on top.
Ready to hire your first Indonesian remote worker?
Free client registration gives you portal access to the redacted talent bench. Most roles hit first productive shift in 7–14 days from a signed SOW.
Reviewed by Yoseph Gratika, Founder & CEO (PT Lima Cakar Bumi). Last updated 2026-06-15. Methodology and full regulatory references are at /methodology and /employers/how-it-works. Run the TCO calculator to model the all-in cost for your team.