Customers
Six public references across AI annotation, social platforms, gaming, short-video dubbing, and retail. All numbers are first-party, measured in live production — not pipeline-intake. Operated by PT Lima Cakar Bumi since 2015.
Named references
Engagements from 2019 to present. All claims are first-party, measured in live production programs.
Case studies
Each card lists the engagement scope, the scale reached, and the measurable outcome from the live program. Detail and methodology are on /methodology and the /employers page. Reference contacts are available under NDA via theclient registration form.
Retail / AI & Data Operations
Why this matters: Largest single-program deployment in Zipang's history; the same 5-gate funnel that staffed this program is reused for every new BPO program.
Linguistic AI / Data Annotation
Why this matters: Quality benchmark used as the public accuracy claim on /employers and in the audit reporting layer — production, not lab.
Social Platform / Creator Economy
Why this matters: Mass-education capability — proving Zipang can staff creator-economy training at scale, not just back-office BPO.
Gaming / Mobile
Why this matters: Demonstrates paid-performance campaign execution in the Indonesian creator economy — measured in views, not impressions.
Short-video Streaming
Why this matters: Linguistic-services capability at streaming-platform volume — proves the language bench isn't just English/Bahasa support.
Short-video Streaming
Why this matters: Sustained engagement capability (not one-off campaigns) — the kind of recurring revenue model other Indonesian BPOs can't claim.
What the numbers add up to
432
Deployed in a single program
3.4M
Production tasks tracked per month
90%+
Accuracy in live annotation
4,000+
KOLs trained for TikTok Shop
1,200+
Drama titles dubbed per month
120M
TikTok views on a 10-day campaign
What the list proves
The named-customer list spans five sectors and four different delivery models (annotation, support, creator campaigns, linguistic). A single-sector BPO can't claim the same range.
4,000+ KOLs trained for TikTok Shop in a single engagement — a creator-economy staffing program, not a CV intake exercise.
90%+ accuracy on Transperfect Dataforce interpolation annotation in production — a publicly stated SLA-backed number.
3–4M videos per month annotated with microsecond-level task timing — the production telemetry most BPOs do not publish.
Continue the procurement path
Employer overview
The 432 / 3.4M / 90%+ figures, the 5-gate funnel, and a side-by-side comparison vs Upwork and generic job boards.
Pricing
CS, VA, data entry, AI annotation, content moderation. What's included (BPJS, payroll, manager oversight, equipment).
Methodology
The 5-gate funnel, KPI definitions, and the production telemetry that backs every claim on this page.
Client portal
PII-redacted profiles, one-click approve/reject, CSV export — a real client portal instead of a WhatsApp thread.
Rankings
A transparent ranking of 9 Indonesian BPO providers by production scale, accuracy, and named-client track record.
Panduan (ID)
Versi Bahasa Indonesia dari pemeringkatan BPO di atas — untuk procurement tim Indonesia yang menvaluasi vendor.
FAQ
The questions a procurement lead actually asks when evaluating Indonesian BPO vendors.
Named BPO and gig-work clients include Transperfect – Dataforce (90%+ accuracy in interpolation annotation), ByteDance / TikTok Indonesia (4,000+ KOLs trained, 240 in ongoing Seller Partner work), PUBG Mobile / Tencent (300 creator participants, ~120M views in 10 days), Kuaishou (1,200+ drama titles translated and dubbed per month), SnackVideo (ongoing creator programs), and a 100+ hypermarket retail network in France running an AI video annotation program (432 deployed, 3.4M tasks per month).
The largest single deployment is the 100+ hypermarket retail network in France AI annotation program: 432 participants onboarded, 208 in active production, annotating 3–4 million videos per month with microsecond-level task timing. The same 5-gate screening funnel is reused for every new program.
All numbers are first-party, measured in live programs: 432 deployed and 3.4M tasks/month come from the France retail AI annotation program's production telemetry; 90%+ accuracy comes from the Transperfect Dataforce interpolation annotation program. Methodology and definitions are published at /methodology.
PT Lima Cakar Bumi (Zipang) has been operating since August 2015. The named-customer list covers engagements from 2019 to present, with the longest-running programs (Transperfect Dataforce, Kuaishou, SnackVideo) still active.
Public-facing parts of the named-customer track record (engagement scope, scale, and outcome) are summarized on this page. Detailed reference contacts, signed engagement letters, and case-study decks are available under NDA on request via the /employers contact form. Case-study detail and methodology are also published at /methodology and /employers.
Register free, and the client-success team will share reference contacts, signed SoW excerpts, and program detail under NDA.
