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BPO-first hiring

Scale your remote BPO team with vetted Indonesian talent

Zipang runs KPI-tracked BPO production for global clients — deploy screened Indonesian teams for customer support, data ops, and admin roles without building hiring ops from scratch.

Register free — see your role benchSee screened supply by role

Browse redacted talent

Unlock stacked profile cards with skills and experience after you register and sign in to the client portal.

Request workers

Submit structured worker requests tied to roles, shifts, and KPI targets from your client portal.

Track pipeline KPIs

Follow shortlists, client review, and placement stages in one workspace built for BPO delivery.

BPO operations included

Onboarding, screening, and performance tracking aligned to how Zipang runs production teams for global clients.

Live talent bench

Screened bench by role — profiles unlock after free registration

We publish role-level supply and skill coverage publicly so you can evaluate fit before committing. Stacked talent cards with redacted names unlock in your client portal in minutes.

Register free — browse redacted bench

Supporting skills in the live bench

Video annotationExcelData entryEnglish (advanced)Quality assuranceContent moderation

Redacted profiles. Full client workflow unlocks after free registration and sign-in — names and contacts stay hidden until you shortlist.

Register free — browse redacted bench
Preview locked

Data Entry

Excel · Data entry · Video annotation

Register free to view

Administrative

Video annotation · English (advanced) · English (intermediate)

Register free to view

Customer Support

Chat support · Customer service · Quality assurance

Register free to view

BPO delivery model

Built for measurable client KPIs

Mass education

Onboarding programs that train people for specific remote BPO roles, including semi-automated modules built for client production standards.

KPI tracking

Tools tailored to client needs so project managers can monitor worker output and quality remotely, down to precise performance metrics.

Transparent reporting

Client-side visibility into production progress without requiring an in-office workforce.

Performance-based pay

Gig workers see income tied to achieved KPIs, reducing payroll friction for clients and office overhead.

Client outcomes

BPO teams already in production

Data annotator for AI / deep learning

100+ hypermarket retail network in France

Challenge: Need affordable remote workers to annotate roughly 3 million videos per month.

Outcome: 432 participants onboarded, 208 passed production tests, now annotating 3–4M videos monthly with microsecond-level performance tracking.

Interpolation-based data annotation

Transperfect – Dataforce

Challenge: Hard to find agents who can deliver high-quality interpolation annotation.

Outcome: 60 trained participants, 20 in full-time production with 90%+ accuracy.

Evidence & playbooks

Backed by real production data and candidate guidance

Our hiring recommendations draw from ongoing analysis of applications, fit scores, and retention. Read the source research at /research, practical candidate preparation in the English guides and artikel (ID), and targeted client perspectives on /insights. For a focused hiring guide, see the dedicated playbook for hiring Indonesian customer support teams.

Research baseClient insightsCandidate guides (EN)Panduan (ID)CS hiring playbookAbout ZipangSee live demand

Employer FAQ

Hiring Indonesian BPO teams through Zipang

Answers for companies evaluating remote BPO talent in Indonesia — scale, screening, roles, and how registration works.

What scale of BPO programs has Zipang already run?
Zipang has deployed 432 professionals in a France retail AI annotation program, with 208 in active production annotating 3–4 million videos per month. Transperfect Dataforce programs reached 90%+ accuracy with 20 full-time production agents. These are KPI-tracked remote operations—not CV intake alone.
What BPO roles can employers hire through Zipang?
Employers typically hire customer support, data entry, virtual assistant, and administrative operations roles from Indonesia. Zipang publishes live skill-matched supply by role on the employer page; individual redacted profiles unlock after free client registration.
Can I see candidate profiles before registering as a client?
Zipang shows aggregate role supply, top skills, and work-fit counts publicly. Individual talent cards—with redacted names, skills, and experience—unlock in the client portal after registration and sign-in. Contact details stay hidden until you shortlist.
How is Zipang different from a generic job board or freelancer marketplace?
Zipang is BPO-first: mass education, screening, KPI tracking, and client pipeline tooling are built in. The platform connects Indonesian remote talent to measurable client outcomes—similar to how Zipang runs production for global AI, retail, and social platform clients since 2015.
Who is Zipang best suited for?
Growing companies that need remote BPO teams in Indonesia with screening, role-based shortlists, and placement tracking—not just a list of CVs. Ideal for customer support, data operations, admin, and virtual assistant workloads with GMT+7 timezone alignment.

Client registration

Tell us what you need — get portal access instantly

Submit your company details and hiring scope. We provision your client workspace immediately so you can browse talent and submit requests.

  • Browse redacted profiles and shortlist candidates from your portal.
  • Request workers with role details, timezone alignment, and KPI notes.
  • Track approvals, interviews, and placement without email chaos.

Register as a client

Tell us what you need — we'll provision your portal access instantly.

After submitting, sign in with Google using the same work email. Zipang provisions your client portal immediately — browse redacted talent, submit worker requests, and track pipeline stages.